The following Arts & Sciences departments have their own (DSP) Distributed Staff Personnel computer consultants. Please contact them directly:
Writing Program: George Rhinehart (glrhineh@syr.edu)
Psychology: Don Richer (drricher@syr.edu)
Languages, Literature & Linguistics: Don Wagner (dkwagner@syr.edu)

The Physics department maintains a unix server farm with varied services. For more information, contact Dan Kirkpatrick.

All other Arts and Sciences departments and programs are assisted by the Computing Services Group. If you are unsure, contact the Computing Services Group and we will route your request. All requests should be made via e-mail to consult@cas.syr.edu. In the event your email is not functional, find another computer to email from (departmental staff computer). Please give the following information:

  • Make of the computer, operating system and approximate date of installation.
  • If it's a Dell, the serial number printed near the bar code.
  • Type of problem, whether it is new or persistent, and any changes made to the system recently.
  • A phone number where we can contact you, and/or the person who can give us access to the computer.

In the event that email is unavailable, use our web form or leave a voice message with Jeff Pitt, CSG Director 443-9549. Our staff members are generally in the field servicing machines and do not answer phone requests. Emailed requests go directly to our pagers and request system, phone messages do not, so please use email!

The Computing Services Group responds to requests from faculty and staff only. Computing support information for undergraduate and graduate students is available at cms.syr.edu. Assistance is available at the Information Center at 116 Hinds Hall, by e-mail via consult@syr.edu, or by calling (315) 443-2677.

 

We look forward to working with you!