Request for Assistance
If possible, send an email directly to consult@cas.syr.edu. If you do not have access to email, use this form to start a request. Allow up to 24 hours for our staff to review the request and contact you. It may take longer during peak periods (such as the first weeks of the Semester).

Please complete the following:
First Name:   Last Name: 

Campus Address: 

Email Address: 
Campus Phone: 

Operating System:
Macintosh  Windows 95  Windows NT  Windows 2000  Windows XP  Don't Know

Manufacturer, Model and Serial No. of Computer: 

Description of problem. Give software application and version (MS Word, Office 2000). If possible, determine size of hard disk and amount of memory installed in computer. Note any error messges on the screen.


Revised 8/2002. Arts and Sciences Computing Services Group consult@cas.syr.edu.